Please provide your email to receive your eBook download and receipt. Intellectual Property Concerns. It may take getting used to but it definitely makes sense to Chilean culture. In a business setting, people are usually greeted with a firm handshake accompanied with a smile and direct eye contact. Keep on top of the latest from around the world. When meeting an associate, greeting them with a firm handshake accompanied by a smile and direct eye contact, is appropriate for a business setting. It is important to evaluate in advance what dates may or may not be suitable for doing business in Chile. tab at the bottom of the page, as well as the date this profile was published , Capital: Santiago Other main cities: Valparaiso, Vina Causino, Antofagasta, Vina del Mar, Talchahuano, S… It is advisable for men to wear conservative, dark-coloured suits. For example, most Chileans tend to take vacations in February, affecting the availability of executives to meet with visitors. The people became largely mestizo, a blend of Spanish and Indian … 'Pitutos' (your connections) are used a lot to get information or to do deals. You can download this cultural profile in an easy-to-read PDF It may be considered polite for the guest to offer to pay, but realistically he/she would not be allowed to do so. Chileans are also known for working 12-hour days and six-day weeks. When the rain starts, it pours, which results in public services seizing, roads and stations flooding, and thus, everything shutting down and in some cases, people not even being able to get to work. The Chilean business culture has a definite hierarchical order when it comes to decision making. The current situation regarding intellectual property rights and abuse in Chile. Family and national identity are key values in Chile. Department of Home Affairs’ Community Information Summaries. Many Chileans believe that these personal relationships are the key to creating opportunities. Chilean culture tends to be relationship-driven and this is reflected in Chilean business culture. Still, Chile is undoubtedly one of the most influential economies in the region, despite its small size. Topics for include, among others, mealtimes and typical food, national drinks, toasts, table manners, tipping etiquette, business lunch etiquette, host etiquette, guest etiquette, regional differences, dining etiquette in the home, and dining etiquette at a … The success of one’s business or personal life is downplayed while in America the successes are lauded. Decisions are generally not made during meetings. A brief introduction to Chilean business culture. Also, during Holy Week (between March and April, depending on the year), which is commonly celebrated throughout Latin America, companies close for at least two days. Unlike some nations, the relationship takes precedent over business matters to begin with, and companies should be aware of cultural … Most of them left the country since the mid-1970s as a result of the political and economic hardships of the military regime that ruled from 1973 to 1990. Statistics describing the country’s Despite the extreme and unusual geography of Chile, its culture remains surprisingly uniform from north to south. Chile has more Free Trade Agreements in place than any other nation, except Singapore. The culture of Chile reflects the population and the geographic isolation of the country in relation to the rest of South America. This was retrieved from the However, the country's geographical diversity - covering some 6,000 kilometers throughout South America - has generated a great variety of customs. Multiple issues might be addressed at the same time or as they arise throughout the meeting. Thus, meetings may not run on time by possibly starting late and having no established end time. Most Americans in the fast business world consider humility a sign of weakness. Business structures are hierarchical and decisions are made at the top, so it’s helpful to hold meetings with top-level executives first. Starting a business in Chile makes sense for nearly every type of entrepreneur. When doing business with a new partner, it is common to carry out due diligence to corroborate the credentials and authenticity of the company in question, through processes such as Know Your Customer (KYC). Subsequently, between September 17 and 20 (again, according to the year), Chile celebrates Independence Day and Patriotic Days, also affecting the normal operations of companies. Chile’s people are largely descendents from European, indigenous tribes, or both with roughly 70 percent being Catholic. It is common to interrupt people while they are speaking. Access to internet Chilean radio and newspapers keeps me informed on current events. Join over 300 organisations already creating a better workplace. The majority of Chileansare Roman Catholics (73%) while 15% of the population are Protestants. In Chilean business culture, relationships and "insider" status are much more important than in the English speaking world. 3. The belief that favourable results are produced according to whom one knows is closely related to Chileans’ tendency towards building relationships. on the categories listed, the Cultural Atlas substitutes Time is often devoted to non-business discussions to help this process. unless otherwise stated. Here we discuss some general cultural aspects that many will find useful when doing business in Chile. All other statistical information on the demographics of the migrant This is not considered disrespectful but rather a way of showing interest and enthusiasm. population in Australia is based on the 2016 Australian Housing Chileans tend to pride themselves on dressing well. Culture Establishing trust and connecting as people is fundamental to successful business relationships in Chile, and initial visits should always be used to build a rapport and show who you are. its most recent national census. A suit or dress that is elegant is advisable for women. A detailed summary of the leading market sectors in Chile for U.S. exporters, including opportunities, and upcoming trade shows. The rest of the population are affiliated to various other faiths like Jews, Greek Orthodox, and Muslims. and Population Census. Becoming familiar and developing a personal relationship with your business partner is important before undertaking any significant business dealings. Keep yours and your Chilean counterpart’s business cards in good condition. Chileans will often avoid confrontation or direct criticism to avoid jeopardising another's honour or dignity. Chileans stand very close when conversing. First name must have at least 0 and no more than 100 characters. Always be diplomatic, and avoid openly or publicly criticizing someone. What Is Important to Know About the Decision Making Process? 2. The business and cultural urban hubs of the nation are located in its central region. Chile, as a result, is a more European, and more homogenous, society than most other countries in the region. To deflect attention from yourself and your organization, listen and ask questions to demonstrate your genuine interest. Regarding cultural aspects, Chile has a strong national identity. Chilean Etiquette: The Do’s and Don’ts. However, if these statistics We will never share your details with a third party. Situated south of Peru and west of Bolivia and Argentina, Chile fills a narrow 2,880-mi (4,506 km) strip between the Andes and the Pacific. When doing business with a new partner, it is common to carry out due diligence to corroborate the credentials and authenticity of the company in question, through processes such as Know Your Customer (KYC). Always use surnames and titles - wait to be invited to use someone's … My last visit was in 2013. Chileans may use pitutos to speed up procedures, to get introduced to a company or to gain favourable contractual terms. In such cases, guests should offer to reciprocate the offer and ens… Welcome to one of world’s best places to do business. Department of Home Affairs’ Community Information Summaries. Chilean culture is very group-oriented and building deep and lasting relationships is important. At TMF Group, it's our people who make us who we are. With a long-standing free market orientation, Chile offers excellent commercial opportunities for U.S. products and services. While professionalism and knowledge are highly valued, a ‘buen pituto’ (‘good connection’) often provides one extra protection and a way to speed up their career. View our current vacancies. Why one third fail and how to get them right. At times, this requires one to read between the lines to fully make sense of their Chilean counterpart’s intentions. Chile is about twice the size of Montana. Whether you want to establish a new company in Chile or simply want to optimize your operations locally, talk to us. "The International Journal of Human Resource Management." In the north is the driest place on Earth, the Atacama Desert, and in the center is a 700-mile-long (1,127 km) thickly populated valley with most of Chile's arable land. 6. The executive committee at TMF Group have a wide range of experience and skills from around the world all contributing to make TMF Group what it is today, Cultural considerations when doing business in Chile. Doing Business in Chile and in the U.S. First names are not used until invited to do so. Business Etiquette Tips. Chilean business culture is conservative, and you will have to spend time building relationships and trust. Known for both bustling cities such as Santiago and Valparaiso, Chile is also home to the vast arid Atacama Desert, forests, fjords, canals, lakes, and islands. Always observe the “chain of command” in negotiations. Direct eye contact is important. Chile’s population reaches just 17 million people, but the country is extremely … However, be prepared for Chileans to be thirty minutes late. Many families opt for this and don’t eat dinner or just have a light dinner … I have noticed the changes in the culture, language and social interactions and the increased level of diversity that newcomers bring to Chile. The country was the first in South America to join the OECD (Organization for Economic Cooperation and Development) and is also an associate member of MERCOSUR, a member of APEC and a founding member of the Union of South American Nations (UNASUR). Since colonial times, the Chilean culture has been a mix of Spanish colonial elements with elements of indigenous (mostly Mapuche) culture, as well as that of other immigrant cultures.. CIA World Factbook At th… Personal contacts and networks are prerequisites for successful deals where the establishment of trust, loyalty and strong bonds facilitates business operations in Chile. In a country that is 6,000 kilometers long and with over 18 million inhabitants, it is inevitable to find a great diversity of customs. Some women may not shake hands with men, although this is becoming less common. For this reason, it is not advisable to intervene or try to alter or expedite the business processes locally, as it can be interpreted as an attempt at corruption. Business Culture Punctuality is respected and expected in a business setting. linguistic, religious and ethnic demographics are based on The ability to communicate effectively in Spanish can be of great value to foreigners doing business in Chile. One-third of Chile is covered by the towering ranges of the Andes. Punctuality is respected and expected in a business setting. We recognise that these are unsettling times. It was colonized by Spain, and the culture that evolved was largely Spanish. A Brief History. Remember creating long term relationships in business is all about having sound communication skills and a keen interest in the other person or persons. It is important to prepare and comply with the agreed time for the meeting, also considering that large cities in Chile are not exempt from heavy traffic problems. The decision-making process is centralised, whereby most decisions are made by those higher up in the company. While most local executives are bilingual and accustomed to doing business in English, people attending restaurants, hotels, taxis and stores in the country may have little or no knowledge of the language. The business atmosphere in Chile is more formal than in the rest of South America. Between 6 and 7 pm, you’ll find that most Chileans have tea-time, or better known as “once”, which consist of some type of sandwich or a slice of pie with tea or coffee. Surname must have at least 0 and no more than 255 characters. Time Zone, Business … Chile: Doing business and staying in touch Doing Business in Chile. This is not seen as rude in Chilean business culture. 5. It is common to start a meeting with the exchange of business cards and a lighter, more personal conversation, before discussing business matters. Business life in Chile remains formal both in dress code and conduct. You can find a direct link to all these sources under the ‘References’ the most recent global estimates cited in the CIA World Factbook. During this festival, more than 150,000 people danc… Most meetings after that will contain light conversation before discussing business matters. However, in recent years, Chile’s business-friendly reputation has slid from 34th to 55th which has been subject to some controversy. This will slowly trickle down the longer the two companies are engaged in business with one another. A firm handshake accompanied with a smile and appropriate greeting is normal in a business setting. When addressing someone, Chileans tend to use their counterpart’s title followed by their surname. TMF Group is the leading provider of critical compliance and administrative services. Here are a few business tips to get you started on your business ventures in Chile: Have a local Chilean representative, particularly for legal and translation purposes. Business meetings and formalised settings are subject to a degree of etiquette upon arrival that usually includes a firm handshake, and the exchange of business cards. The word ‘pitutos’ refers to contacts or connections one has in a business setting. Initial meetings are generally used to begin building a relationship and to establish trust with potential business partners. Country by Country Reporting Notification and OECD Transfer Pricing documentation, International Document retrieval services, International entity compliance health checks, Registered office address and mail handling services, Ultimate Beneficial Owner registration services, International finance and accounting transformation, Services for Capital Markets and Fund services, Reserved Alternative Investment Fund (RAIF) services, Family business ownership and succession planning services. Chile has one of the most solid economies in Latin America, with a gross domestic product (GDP) value of $247 billion in 2016 and free trade agreements with markets that represent almost two thirds of the world's population. People have inhabited this region for millennia, dating all the … Business culture in Chile is formal and conservative. Chilean Cultural Elements and Dimensions Compared with US Business and Culture First of all, the US is a multicultural state. In a business setting, communication tends to be attuned to people's feelings and emotions. Ready for a global career? Appearance is important, as are status and respect. This is also the level at which many negotiations are conducted. Chilean culture is located within the confines of the Republic of Chile, although today some 800,000 Chileans are living abroad. Provide all necessary information during the meeting to assist the head decision-maker. The figure of the total population of each country is drawn Chile has a low level of corruption and the business community firmly believes in transparency. Chilean Etiquette: The Do’s and Don’ts. 8% of Chileans are not affiliated with any religious faith. According to the ranking on the business environment prepared by The Economist Intelligence Unit (EIU), Chile is among the top 20 best countries to do business, being the first Latin American country on the list. Conducting business face-to-face rather than over the phone or email is highly valued. A poorly looked after card will reflect badly on you. However, appreciation for the influence of indigenous culture has been growing. Punctuality is key for every person doing business in Chile. In general terms, Chileans are characterized by being supportive, welcoming and friendly. They will make you feel right at home. Business Customs. Business cards are often exchanged at the beginning of the initial meeting. Many frown upon hard-sell approaches and aggressive behaviour. Chileans like an element of formality in all they do. In a business setting, people are usually greeted with a firm handshake accompanied with a smile and direct eye contact. 4. are out-dated, unavailable, unreliable, or the country’s They also tend to be formal in dealing with people, especially when doing business, so it is advisable to address your host and colleagues formally and greet them with just a handshake. 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